Job Description

This is a hybrid role with 50% on-site requirement in Wilmington, MA .

Are you a strategic thinker who thrives on creating seamless, efficient, and cost-effective travel experiences? Do you have a passion for streamlining processes and delivering exceptional service every step of the way? If so, we want to hear from you.

We’re seeking a Corporate Travel Program Manager who’s not just experienced but energized to take our travel program to the next level. This is your chance to step into an impact-driven role where you’ll:

• Design and lead a strategic travel program that aligns with company goals and enhances the employee travel experience.
• Collaborate cross-functionally with departments to understand travel needs and implement innovative, scalable solutions.
• Negotiate contracts and manage vendor relationships to secure competitive rates and top-tier levels of service.
• Analyze travel data and present reporting to uncover trends, optimize spend, and inform strategic decisions.
• Implement traveler satisfaction surveys to gauge service levels and develop solutions aimed at enhancing the travel experience for employees.
• Stay informed of industry shifts and technological advancements , understanding their impact on corporate travel.
• Support employees with travel-related inquiries, ensuring smooth journeys and quick resolutions to any issues.

We’re Looking for a Travel Professional Who Brings:

• 10+ Years of Corporate Travel Management experience
• A Bachelor’s degree in Business, Finance, Hospitality Management, or Tourism Management is preferred
• Exceptional organizational and project management skills
• Experience in negotiating contracts and managing budgets
• Strong knowledge of the travel industry, including suppliers, technologies, and trends
• A sharp eye for detail and a proactive mindset
• The ability to juggle multiple priorities in a fast-paced environment
• A passion for improving processes and delivering outstanding service
• Advanced in SAP Concur Systems and Microsoft Office

Benefits & Perks:

401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses.

UniFirst is an international leader in garment & Uniform services industry. We currently employ over 14,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe.

We were included in the top 10 of Selling Power magazine’s “Best Companies to Sell For” list and recognized on Forbes magazine’s “Platinum 400 – Best Big Companies” list. As an 80-year old company focused on annual growth, there’s never been a better time to join our team. 

UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws

UniFirst is an equal employment employer. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to TalentAcquisition@unifirst.com or call to let us know the nature of your request.

UniFirst Recruiters and/or representatives will not ask job seekers to provide personal financial information when submitting a job application. Please be vigilant as such requests for information may be fraudulent.

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