Job Description

HVAC Inside Sales Representative

Are you a natural communicator with a talent for sales and a passion for helping people find the right solutions for their home comfort needs? Join our team as an HVAC Inside Sales Representative, a key role where you will work to guide customers through the process of purchasing a new HVAC system. By leveraging your product knowledge and excellent communication skills, you will turn technician-generated leads into successful sales. If you are a self-starter who excels in a 100% commission environment and is driven to earn a high income, we invite you to make a direct impact on our company's success.

What's in it for you?

• Enjoy a start up salary during the training period and then transition to a 100% commission role with the ability to make $150,000+ per year!

• Access Medical and Dental insurance to ensure your well-being.

• You will not be expected to generate your own leads; instead, you will focus on closing sales from qualified opportunities provided by our field technicians.

Key Responsibilities

As an HVAC Inside Sales Representative, you will be the final point of contact for customers ready to purchase a new system. Your primary responsibilities include:

• Taking over qualified sales leads from field technicians who have identified opportunities for system replacements.

• Conducting remote customer interactions via phone, video call, and email to build rapport and understand their specific needs.

• Working with customers to sell and finalize the purchase of a new HVAC system, answering all questions and addressing concerns.

• Providing follow-up sales and support to nurture leads and ensure customer satisfaction.

• Collaborating with the technical and installation teams to ensure a smooth transition from sale to installation.

• Maintaining accurate and detailed sales records and customer information in the company's CRM or sales platform.

• Staying up-to-date on all new products, services, and sales promotions to effectively communicate value to customers.

What We're Looking For

• A proven track record in HVAC inside sales or a related home services industry

• Excellent verbal communication and listening skills, with the ability to build trust and rapport with customers remotely.

• The ability to understand HVAC systems and translate complex technical information into easily understandable terms for customers.

• A self-starter with a strong internal drive to succeed in a commission-based role and a desire for high earning potential.

• The ability to handle objections and problem-solve to help customers feel confident in their purchase decision.

• Experience with CRM software and other remote communication tools (e.g., video conferencing). Experience with Service Titan is a plus.

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