Job Description

Job Title: Sales Associate/ Welder

Location: Bellevue (Nordstrom Concession)

Hours: 32 hours

Reporting: Concession Manager

Pay Rate (Hourly): $18-$20 Based on level of experience + Commission Opportunities

Who we are

At Monica Vinader, we’re on a mission to prove that buying better, wearing longer and doing better don’t have to

be mutually exclusive. From our commitment to making the most sustainable jewelry we can using precious

materials, to the timeless style and endless versatility of our pieces, we are driven to making everyday fine

jewelry accessible and affordable.

And don’t just take our word for it, we are proud to be recognized in the industry through our recent awards,

proving we are leading the way in sustainable jewelry:

● Ethical Jewelry Business of the Year 2021, Retail Jeweler

● Queen's Award for Enterprise: Sustainable Development 2022

● Responsible Luxury Business of the Year 2022, Positive Luxury

● Best Sustainable Luxury Jewelry Brand 2022, Marie Claire UK

We are digital first, customer obsessed, female led and inclusive, focused on creating meaningful relationships

with our community, who we owe our success to. We are looking for someone special to join our team to help us

make luxury something we can all enjoy everyday.

Where we need your help

We have all the makings of an iconic brand - beautiful products that are timeless and designed to last, service

that exceeds our customers expectations, a passionate founder that cares deeply about doing what is right and a

loyal and growing community who advocate for us.

The sales associate/ welder role is an exciting opportunity to provide world-class service while offering a rapidly

growing experience through permanent jewelry and delighting our Nordstrom customer.

What you’ll do

Driving Sales and Exceptional Customer Experience

● Achieve individual sales and KPI targets through delivering exceptional service to customers

● Demonstrate exceptional product knowledge and passion for Monica Vinader values and vision

● Deliver in store services with confidence (eg: welding, engraving and monogramming), training provided

Supporting the Team

● Comply with Monica Vinader company policies and procedures at all times ● Follow guidelines and instruction to efficiently deal with concession tasks in a fast paced environment

● Exceptional personal grooming and presentation

Delivering Efficiency

Monica Vinader Ltd, Holkham Studios, Longlands, Holkham Park, Wells-next-the-Sea,

Norfolk, NR23 1SH

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● Support the management team to deliver operational tasks (eg: stock takes, visual merchandising

guidelines, stock deliveries)

What you’ll bring

● A customer first attitude and a desire to drive sales

● Excellent communication and interpersonal skills

● Prepared to go the extra mile to ensure customer expectations are achieved

● Ability to work as part of a team

● Ability to work well under pressure in a fast paced environment

● Positive, proactive and able to work to direction

To be successful at Monica Vinader...

● You are a doer

● You’re a team player

● You’re humble

● You are honest, straightforward and transparent

● You are a good teacher/mentor (approachable and accessible)

● You want to get your hands dirty

● You solve problems

● You are resilient

● You are flexible

● You are entrepreneurial, smart, and passionate

● If you don't know something, you say so. Then go figure it out quickly

● You love working in a creative environment

● You have a sense of humor

● You are an insatiable learner

Additional Requirements

Ability to document your authorization to work in the United States

Travel Requirements

Travel to our other Boutiques and Concessions may be required

Our Aims and Values

Our mission is to be the leading accessible luxury brand, by delivering outstanding quality, design and customer

service. We are:

Customer Obsessed

Our customers are at the core of everything we do. We will always deliver an outstanding and personal

experience to them every time they interact with us, to ensure their ongoing support and loyalty.

Caring

We treat people with respect, as we would want to be treated. We are apolitical and assume good intentions in

others. We are open and honest with each other while ensuring we take an empathetic and supportive approach.

Fast Paced

We are passionate about what we do, and we want to reach as many customers as fast as we can. We combine

focus with pragmatism and flexibility so that we can move at pace in whichever direction we need to take.

Monica Vinader Ltd, Holkham Studios, Longlands, Holkham Park, Wells-next-the-Sea,

Norfolk, NR23 1SH

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Exceptional

We have a relentless desire to continually learn and improve to ensure our products and approach are

exceptional. Our tenacity, high standards and attention to detail give us a competitive advantage.

Commercial

We focus hard on facts and approach things in a logical, rational and analytical way. We challenge each other to

make sure we make decisions and take actions that create value for our business and our customers.

Monica Vinader as a global business makes the following inclusive culture pledge:

Our jewelry is for everyone and so is our community. Together, we will continue to implement

sustainable changes to ensure that career opportunities and progression are open to all. We commit to

celebrating the diverse voices of our employees, partners, and the customers we serve.

This job description is not intended to be an exhaustive list of duties to be performed by the employee. This job

description may be altered to reflect the business needs of the company.

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